Returns & Exchanges
At Herb Pharm, we want you to be completely satisfied with your sustainable fashion choices. If your order isn't perfect, we offer a 30-day window for returns and exchanges on all unworn items with tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging and include the packing slip to ensure your refund is processed correctly.
Label and Ship
Download and print your prepaid shipping label, then drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned garments, we will issue a refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing