Frequently Asked Questions
Everything you need to know about your Herb Pharm style journey.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. As soon as your items ship, we will provide a tracking number so you can follow your package's journey.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as fits may vary between slim and oversized styles.
Do you offer international shipping?
Yes, Herb Pharm ships worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your materials sustainably sourced?
We are committed to ethical fashion. A significant portion of our collection is made from organic cotton and recycled fabrics to minimize our environmental footprint.